In early February, training ‘Fundamentals of Supervision’ was held in Kiev. It was organized by Caritas Ukraine within the project “Implementation of Case Management Approach to Work with IDPs”. There were invited the best case-managers and administrators of the project from Kyiv, Odesa, Zaporizhzhya, Dnipropetrovsk and Kramatorsk. Directors of Caritas Odesa and Caritas Zaporizhzhya rev. Vasyl Kolodchyn and rev. Andrew Bukhvak joined the group.
During few days of training, it was visited by the President of Caritas Ukraine Andriy Waskowycz, vice president rev. Andriy Nahirnyak and general secretary Dzvenyslava Chaykivs’ka. They personally stressed the need to master such an important instrument as supervision by social workers of Caritas Ukraine.
So what means supervision in social work? It is a process (consultation with further planning and control of implementation of the plan to solve the problem supervisor was asked about) that provides support of workers, promotion of their competency, increasing of their work efficiency and encouragement of their professional development. Supervisor should help supervisee to define the objective and priorities of work; see all aspects of the problem and their role in solving it; manage their feelings about specific situations; develop positive attitude to their work, and take responsibility for its results.
Among the most important tasks of supervisor are: development of professional autonomy and independence of supervisee, stabilization of his thoughts and feelings about the professional activities, creation of model of analysis, and competent problem-solving in collaboration with customers. In other words, this methodology helps social workers to perform their duties more effectively, maintain their inner comfort, and create truly powerful working teams.
Within three days of training, instructors together with the group discussed different types of supervision, including managerial, mentoring, consulting, individual, and group and team supervisions. Also participants learned to use them. Future specialists had the opportunity to practice their skills in supervision at once, and try out themselves in this unusual role. Of course, three days is not enough to master this profession perfectly, but it was the first step that was done successfully.
Initiative “Implementation of Case Management Approach to Work with IDPs” in supported by UNDP Ukraine (within the framework of ‘Rapid Response to Social and Economic Issues of Internally Displaced People in Ukraine’ Project) and the Government of Japan. The Project ‘Rapid Response to Social and Economic Issues of Internally Displaced People in Ukraine’ is implemented by UNDP and funded by the Japanese Government and in partnership with the Government of Ukraine, regional and local authorities.